"What brought me to your dealership? Service, service, service. You never hear a 'no' from them; there's never something they can't do. They treat everybody like a king or queen there."
Dr. Stephen Buckley
Customer since 1991
"I am very hard to please, but you have never let me down. I'm very punctual, and I don't have time to spend waiting for a loaner car or waiting for my car to be returned to me. In fact, here's what I do. Three months in advance, I email, 'Please reserve a loaner car for me at 8 a.m. I'm bringing my DeVille in for this type of service.' And when I show up at 8 a.m. three months later, that loaner car is ready and waiting for me."
Dr. Chiufang Hwang
Customer since 1999
"We have a long-standing relationship," says Todd Shores. "My mother and father are both customers - they must have bought 12 different Cadillacs over the years. And my own family has had a great experience. In terms of service and professionalism, they're a great company to work with. They're always willing to go the extra mile. They'll even pick up the car at my house when it's time to take it in for service. There's never an inconvenience to myself or to my family."
The Shores Family
Customers since 2003
"What first brought me to you is that you are the outlet for me to purchase a Lexus in this area. What has kept me coming back is the service and care I receive when purchasing a car. They make it very easy. They know what I want, and they tell me when the new model Lexuses are coming out. They put me on a list, and when the car comes out, I go in and purchase it. It is very easy. I've got a new Lexus LS 460 on order right now."
Customer since 1990