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Sewell Collision Repair Process: Service Technician diagnosing an engine

    THE REPAIR PROCESS

    Between the time your damaged vehicle arrives at Sewell and the time you drive away in your fully restored vehicle, our work proceeds through four phases, with several steps in each.

    1. Estimate and Order

    • Our estimator inspects your vehicle and documents change
    • You sign a repair authorization
    • Your insurance company approves the estimate
    • We locate and order necessary parts
    • We will call to let you know when parts arrive
    Estimate and Order

      2. Disassemble and Reinspect

      • We disassemble the vehicle to reassess for damage 
      • If additional damage is found, we produce a written report 
      • Your insurance approves repair of the additional damage 
      • We order additional parts if necessary and call you with a status update
      Disassemble and Reinspect

        3. Repair and Test

        • We return the vehicle systems to factory settings 
        • Structural and body repairs begin 
        • We complete cosmetic repairs 
        • Corrosion protection is reapplied 
        • We retest the vehicle to ensure proper operation and call you with a status update
        Repair and Test

          4. Reassemble and Return

          • If painting is needed, the vehicle is prepped, primed, and block sanded 
          • The vehicle is masked, taped, and painted 
          • Chemically cleaned and tacked 
          • Refinished 
          • We reassemble the vehicle, do wheel alignment, air conditioning, detail, and conduct test drive 
          • We will notify you when your vehicle is ready
          Reassemble and Return